Phone

954-941-3558

Email

mrocco@sfma.org

Serving

South Florida 

TRAINING CALENDAR

March 16, 2021April 21, 2021From $249.00

Leadership Series

The “Excellence in Manufacturing” series is designed to give participants a better understanding of what it is to “lead” the workforce.  During this training, participants will learn the skills needed to transition from a high performer to an effective leader. Specifically, six modules are set up for participants to learn: Who they are as a Supervisor/Leader; How to Effectively Communicate; How to Manage Stress; How to Make Good Decisions as a Manager/Leader; How to Deal with Workplace Changes; and How to Effectively Manage Time. The content will be developed and geared towards the manufacturing industry. You can choose to take any of the models individually as separate trainings or all six as one series.
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April 27, 2021May 19, 2021From $625.00

Customer Service Training

With an emphasis on the skills needed to build external and internal relationships, this training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage “best practices” to strengthen customer relationships.
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